Understands us and delivers on-time and on-budget

At CBM, we all wear multiple hats. One of my hats happens to be IT. 90% of the time, I love my IT hat. Troubleshooting technical issues is something I look forward to doing! The added benefit is avoiding hiring a full or part-time staff dedicated to IT which saves our company quite a bit of money. On the other hand, there are times I know I’m out of my wheelhouse and need outside help. In the end, outside help is my responsibility so I go through a process to vet each potential technology partner. Our previous technology partner could not handle moving our on-prem server to Microsoft 365’s environment. It was clear we needed a new partner to cover the high level projects and technology I couldn’t handle. That’s when I reached out to BDS. What I liked most about BDS was they took the time to understand our situation, what our goals were, and created a clear plan to achieve our goals. While we did hit some road bumps through the process, BDS was there for us to make things right. I appreciate a partner who owns up to their mistakes and works hard to make things right. Despite those road bumps, BDS was able to deliver the project, on-time and on-budget. I look forward to working with BDS on future projects!