After working with BDS, my time spent addressing IT problems went from 3-4 hours per case to virtually 0. There has been less volatility within our network since we’ve brought BDS on. More often than not, BDS has fixed the problem faster than the time it would have taken to talk to a technician at the larger firms. With BDS, we have things operating smoothly and that’s what we need all along. Now we can focus on our core business.