Your IT should make your business run smoother—not slow it down. With us, it does. Whether your team’s remote, hybrid, or right there in the office, we’ve got you covered.
At Business Data Services, we help Kansas City businesses ditch the tech stress and focus on what they do best. We’re a local, family-owned company based in the metro since 2004, trusted by firms from the Crossroads to Corporate Woods.
No call center queues. No blame games. Just fast answers from real people who know your setup.
Call our help desk and you’ll talk to someone who knows your name—and probably fixed your Wi-Fi last quarter. Our average response time?
Under 3 minutes. From printer fixes to server support to secure remote access, we keep your tech running so your business can too.
We’re more than break-fix guys. We’re your Kansas City IT partner—proactive, dependable, and always local.
Why Overland Park Businesses Choose Our IT Support
- Under‑3‑Minute Response Times – From crashed servers to stalled logins, we jump on critical issues fast—because every minute counts.
- Local Experts, Not Scripts – No offshore handoffs or chatbots. Just Kansas City techs who know your systems, your people, and your priorities.
- Full‑Stack IT Support – From Wi-Fi and workstations to cloud apps and compliance—we manage it all, so you don’t have to.
- Cybersecurity That Works Quietly – Firewalls, phishing defense, and endpoint protection baked into every plan.
- Flat Monthly Rates, No Guesswork – Predictable pricing with no surprise add-ons, upcharges, or “consulting fees.”
Our Mission & Commitment to Kansas City
Our mission is simple: protect one million people from tech disasters—starting with the businesses that power Kansas City’s economy. Whether it’s your data, your systems, or your day-to-day operations, we make sure technology never gets in your way.
When you choose Business Data Services, you’re not just getting tech support—you’re gaining a hometown partner who shows up, solves problems fast, and stays in your corner.
We’re proud to be recognized as one of the top-tier IT providers in the country. Unlike most MSPs, we voluntarily undergo third-party audits of our own cybersecurity systems—because we don’t just talk security. We prove it.
Results Speak For Themselves
See What Our Customers Say:
“BDS was the right solution for us"
Like many other companies, the Covid pandemic had a big impact on our business. We were hit on both the labor and supply sides of our business. It wasn’t until the Winter of 2021 that we recovered to being fully staffed. In terms of supplies, it has gotten so bad that some vendors have stopped accepting back orders or even communicating updates. Because of this, Lauren, our team, and I have to check our vendor's websites every day in order to find stock to order. There have been times when we see 800 stock of the item we need first thing in the morning. And while we were putting our card information in, dozens or hundreds were already sold. For some items even, I know to buy right away even if we don’t have orders because I know we can sell those items quickly. We’ve actually become more reliant on technology compared to pre-Covid.
Tom Mills & Lauren Mills
CSE Emblems Inc. Basehor, KS
With BDS, we can focus on our core business
As an expanding mid-sized company, most of us are asked to wear several different hats and one of those hats for me was overseeing the IT. While having some experience, IT was not my main role with the company.
BDS Keeps Employees Productive
Our company eventually grew to the size where addressing IT problems was impeding with my primary responsibilities and the complexity of our needs had outgrown my knowledge. We wanted someone local for an onsite presence with reasonable rates. That’s when we chose Business Data Services.
Mike Wirtz
Assistant ControllerVanTrust Real Estate
Understands us and delivers on-time and on-budget
At CBM, we all wear multiple hats. One of my hats happens to be IT. 90% of the time, I love my IT hat. Troubleshooting technical issues is something I look forward to doing! The added benefit is avoiding hiring a full or part-time staff dedicated to IT which saves our company quite a bit of money. On the other hand, there are times I know I’m out of my wheelhouse and need outside help. In the end, outside help is my responsibility so I go through a process to vet each potential technology partner. Our previous technology partner could not handle moving our on-prem server to Microsoft 365’s environment. It was clear we needed a new partner to cover the high level projects and technology I couldn’t handle. That’s when I reached out to BDS. What I liked most about BDS was they took the time to understand our situation, what our goals were, and created a clear plan to achieve our goals. While we did hit some road bumps through the process, BDS was there for us to make things right. I appreciate a partner who owns up to their mistakes and works hard to make things right. Despite those road bumps, BDS was able to deliver the project, on-time and on-budget. I look forward to working with BDS on future projects!
Jay Carlson
CBM, Inc. Lee's Summit, MO
IT Support Services Built for Overland Park Businesses
Whether it’s glitchy Wi-Fi, confusing popups, or phishing emails that look way too real, our IT support is built to keep your Kansas City business running smoothly—and securely. Here’s what we handle for you:
🖥️ IT Helpdesk Support
Slow laptop? Email acting up? Can’t connect to the network?
Our Kansas City-based helpdesk is your first line of defense—fast, friendly, and right around the corner.
🚨 Sub‑3‑minute emergency response time
🙋♂️ Speak to real techs, not scripts
🖨️ Support across your full environment—devices, printers, apps, and more
🔧 Managed IT Services
We don’t just fix issues—we prevent them. Our team monitors, patches, and optimizes your tech stack so your team stays focused and your operations stay online.
🔄 24/7 monitoring & proactive maintenance
☁️ Cloud strategy, local infrastructure, and hybrid support
💡 Predictable monthly billing—no surprise charges
🔐 Cybersecurity Services
Cyber threats don’t just target the Fortune 500—and your security shouldn’t be an afterthought. Every support plan includes essential protections, with advanced options available as your risk grows.
🛡️ Endpoint protection, firewall management, and real-time threat detection
🕵️♂️ MDR with 24/7 Security Operations Center (SOC) monitoring
🔐 Email filtering and password policy support built into every plan
Need phishing simulations, compliance training, or advanced audit prep? We’ve got those too—just ask.
💾 Backup & Disaster Recovery
Hardware fails. Ransomware happens. But your business won’t skip a beat. We back up your data daily and test recovery regularly—so you’re never caught off guard.
☁️ Cloud + local backup options
🔁 Tested recovery processes
💼 Business continuity you can count on
📞 VoIP Phone Integration
Phones are part of your workflow—so we make sure they work with the rest of your tech, not against it.
📲 Unlimited domestic calling with crystal clarity
✉️ Voicemail-to-email, remote call routing, call trees
🧩 Fully integrated with your network and helpdesk
Let’s Solve This Together
Step 1: Schedule A 30-Minute Discovery Call
Find out if we're the right fit for your business needs.
Step 2: Get Tailored IT Solutions
Experience fast, secure and budget-friendly support.
Step 3: Focus On Your Business
Stop worrying about IT issues and focus on running your business seamlessly.
Frequently Asked Questions
What is an IT helpdesk, and how can it benefit my Kansas City business?
It’s your first call when something goes wrong—whether it’s a frozen screen, email issues, or network downtime. Our local helpdesk gives Kansas City businesses fast, real human support—without needing to hire in-house IT.
What’s included in your Managed IT plans?
We proactively manage your systems: monitoring your network, installing updates, troubleshooting issues, and making sure slow tech doesn’t slow down your team.
Do you support businesses across the KC metro?
Absolutely. We serve companies throughout downtown Kansas City, Midtown, Brookside, the Crossroads, North KC, and the surrounding metro area.
Can my employees contact your helpdesk directly?
Yes. Every authorized user on your team can call or email us directly—no bottlenecks, no long wait times, no ticket limbo.
Do you handle both Windows and Mac environments?
We sure do. Our team is platform-agnostic, meaning we can support whatever mix of devices your business uses—PCs, Macs, or both.
What happens if we need new hardware or software installed?
We take care of that, too. Most hardware and essential software installs are included in our plans—so there are no surprise charges when something needs to be set up.
Do you support Microsoft 365?
Absolutely. We manage everything from Outlook to Teams to OneDrive—making sure your Kansas City office stays connected, synced, and secure.
Do you offer emergency or after-hours support?
Yes. Critical issues (like server crashes or network outages) get emergency response, even outside business hours. 24/7 helpdesk access is available for select plans.
Are your services only for large companies?
Not at all. We specialize in supporting small and midsize businesses—firms with 5 to 100 people who need reliable IT without the overhead of an internal tech team.
What happens when I call in—what can I expect?
You’ll speak to a friendly, KC-based tech who knows your environment—not someone reading from a script. Most issues are resolved quickly, without passing the buck.
What are your regular support hours—and can you handle late-night problems?
We provide full support during normal business hours, with options for after-hours or 24/7 coverage based on your plan. We’ll make sure you’re never left in the dark.
Can you help secure Office 365 and other cloud tools?
Yes. We harden and manage your Microsoft 365 environment and other cloud services, including email encryption, data access policies, and remote work protections.
How do you onboard new clients in Kansas City?
It starts with a discovery call and quick audit. We build a custom roadmap, then onboard your team with minimal disruption—most clients are fully transitioned within 30 days.
Ready to Level Up Your Business IT Support in Kansas City?
Let’s talk—no pressure, no sales pitch. Just a quick conversation to see if our IT support is the right fit for your Kansas City business.
— or —
Call us at 913-239-0368, Kansas City’s trusted local IT partner.
