Business Data Services is an award-winning provider of Managed IT Services in Overland Park, Kansas.

At Business Data Services, we help local businesses eliminate IT stress and gain peace of mind. We’re a locally owned and family-operated company that’s been supporting businesses in Overland Park and the greater Kansas City metro since 2004. Unlike national chains or remote help desks, we live and work right here in your community—and we treat our clients like neighbors, not numbers.

We provide 100% local support with no outsourcing—ever. When you call our help desk, you're speaking directly with someone in Kansas City who knows your environment and is ready to help. In fact, our team responds to emergencies in under 3 minutes, giving you the confidence that help is always right around the corner when you need it most.

We’re also proud to be in the top tier of providers nationwide—fewer than 2% of MSPs in the U.S. voluntarily submit to third-party audits of their own internal cybersecurity practices, and we’re one of them. Because we don’t just expect our clients to take cybersecurity seriously—we lead by example.

Our mission is to protect 1 million people—starting right here in our own backyard. When you partner with us, you’re not just buying a Managed IT Service. You're joining a team that’s invested in your long-term success, your people, and your peace of mind.

crn msp 500 award

2022 horizontal sbs logo

CRN 150 award

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Results Speak For Themselves

See What Our Customers Say:

“BDS was the right solution for us"

Like many other companies, the Covid pandemic had a big impact on our business. We were hit on both the labor and supply sides of our business. It wasn’t until the Winter of 2021 that we recovered to being fully staffed. In terms of supplies, it has gotten so bad that some vendors have stopped accepting back orders or even communicating updates. Because of this, Lauren, our team, and I have to check our vendor's websites every day in order to find stock to order. There have been times when we see 800 stock of the item we need first thing in the morning. And while we were putting our card information in, dozens or hundreds were already sold. For some items even, I know to buy right away even if we don’t have orders because I know we can sell those items quickly. We’ve actually become more reliant on technology compared to pre-Covid.

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Tom Mills & Lauren Mills CSE Emblems Inc.
Basehor, KS

With BDS, we can focus on our core business

As an expanding mid-sized company, most of us are asked to wear several different hats and one of those hats for me was overseeing the IT. While having some experience, IT was not my main role with the company.

BDS Keeps Employees Productive

Our company eventually grew to the size where addressing IT problems was impeding with my primary responsibilities and the complexity of our needs had outgrown my knowledge. We wanted someone local for an onsite presence with reasonable rates. That’s when we chose Business Data Services.

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Mike Wirtz Assistant Controller
VanTrust Real Estate

Understands us and delivers on-time and on-budget

At CBM, we all wear multiple hats. One of my hats happens to be IT. 90% of the time, I love my IT hat. Troubleshooting technical issues is something I look forward to doing! The added benefit is avoiding hiring a full or part-time staff dedicated to IT which saves our company quite a bit of money. On the other hand, there are times I know I’m out of my wheelhouse and need outside help. In the end, outside help is my responsibility so I go through a process to vet each potential technology partner. Our previous technology partner could not handle moving our on-prem server to Microsoft 365’s environment. It was clear we needed a new partner to cover the high level projects and technology I couldn’t handle. That’s when I reached out to BDS. What I liked most about BDS was they took the time to understand our situation, what our goals were, and created a clear plan to achieve our goals. While we did hit some road bumps through the process, BDS was there for us to make things right. I appreciate a partner who owns up to their mistakes and works hard to make things right. Despite those road bumps, BDS was able to deliver the project, on-time and on-budget. I look forward to working with BDS on future projects!

CBM, Inc. Jay Carlson CBM, Inc.
Lee's Summit, MO

Managed IT Services Features Built for Overland Park Businesses

At Business Data Services, we don’t offer one-size-fits-all support. Our managed IT services are designed for small to mid-sized businesses in Overland Park that need dependable, secure, and proactive technology support — without the complexity. Every service we provide is focused on helping your team stay productive and your business stay protected.

Data Backup Solutions

We back up your critical data daily — on-site and off-site — and verify recoverability every month. No more hoping your backups work. You’ll know.

Server Support

We maintain, patch, and monitor your servers 24/7 to keep your systems secure and your business running. If something fails, we’re already fixing it.

IT Project Management

Need to move offices, upgrade systems, or roll out new tools? We plan, manage, and execute IT projects from start to finish with minimal disruption.

Cybersecurity Services

From firewalls to phishing simulations, our layered security protects your business from modern threats — and keeps you compliant.

VoIP / Phone Solutions

Modern phone systems that work from anywhere. Call from your desk, your mobile, or your laptop — with crystal-clear quality and zero carrier headaches.

Website Design

Professional, secure, and mobile-friendly websites that load fast and reflect your brand. Built for small business — backed by local support.

IT Helpdesk

Stuck on a tech issue? Our Overland Park-based IT Helpdesk gets your team back on track—without the jargon or long waits. Click here to get real help from real people who know your business.

Let’s Solve This Together

Step 1: Schedule A 30-Minute Discovery Call

Find out if we're the right fit for your business needs.

Step 2: Get Tailored I.T Solutions

Experience fast, secure and budget-friendly support.

Step 3: Focus On Your Business

Stop worrying about I.T. and focus on running your business seamlessly.

Managed IT Services FAQs for Overland Park Small Businesses

What does a Managed IT Services provider actually do for my business?

We proactively manage and support your entire technology environment — from workstations to servers, backups to cybersecurity. That means fewer outages, faster support, predictable IT costs, and better business continuity.

As your outsourced IT department, we keep things running, secure, and aligned with your goals — so your team can focus on what they do best, not tech headaches.

“You can do anything, but not everything.”
— David Allen

How do I know if my business needs Managed IT Services?

If you rely on email, Wi-Fi, cloud apps, or store customer or financial data — you're not too small. In fact, small businesses are the most common target for hackers because they typically lack internal IT resources.

Whether you have 5 users or 100, managed services are about proactive strategy, not just fixing problems. You're investing in uptime, employee productivity, and security.

What kinds of businesses in Overland Park use Managed IT Services?

We support a wide range of industries — law firms, accounting offices, healthcare providers, manufacturers, construction companies, and professional services. Most small to midsized businesses with 5–100 users benefit from outsourcing their IT to a trusted local partner like us.

How is this different from just calling an IT guy when something breaks?

Break/fix IT is reactive — and by the time you notice something’s broken, it’s already costing you. You’re paying for lost productivity, delayed service to your customers, and possibly data loss.

Let’s break down just the labor cost:

If you have 10 employees making $25/hour, and your systems are down for 4 hours, that’s $1,000 in payroll costs alone — with no work getting done. That doesn’t include lost sales, frustrated clients, or damage to your reputation.

With Managed IT Services, we’re monitoring, patching, and supporting proactively to prevent downtime — not just respond to it. You're paying for uptime, business continuity, and expert guidance to keep your team running smoothly every day.

How fast is your support when something goes wrong?

Emergencies are handled in under 3 minutes. Our helpdesk is 100% local, staffed by trained professionals right here in Kansas City — no outsourcing, ever.

Whether it’s a crashed laptop or a ransomware scare, we triage quickly and escalate as needed to get you back online fast. Speed matters, especially when your business is on the line.

Can you support cloud tools like Microsoft 365 and Google Workspace?

Absolutely. We provide secure setup, daily management, threat monitoring, and training for Microsoft 365, SharePoint, Teams, OneDrive, and more.
We add security layers like:

  • Multi-factor authentication
  • Email filtering
  • Data loss prevention policies
  • Role-based permissions

All backed by local support and regular audits to keep your cloud secure and productive.

How do you protect my business from cyber threats?

Every Managed IT Services plan includes built-in cybersecurity essentials: endpoint protection, email filtering, patch management, backup monitoring, and more. Plus, our team actively responds to threats in real time and helps your team stay alert to phishing and scams.

Can your services grow with us as we add locations or employees?

Yes — our systems, processes, and support scale with your business. Whether you're onboarding your 10th or 100th employee, we make it seamless and secure. You won’t outgrow our team or our capabilities.

What makes Business Data Services different from other IT providers?

We’re locally owned and family-operated, with a 3-minute emergency response time, a 100% local support team, and we’re among the fewer than 2% of MSPs in the U.S. who voluntarily submit to third-party audits of our own cybersecurity practices. In short — we take our own medicine, and we take your business seriously.

We're not here to "sell you software." We're here to earn your trust by protecting the business you've worked so hard to build.

What does a typical Managed IT plan include?

Our plans include unlimited helpdesk support, network management, 24/7 monitoring, patching, backups, cybersecurity protections, and quarterly strategy meetings.
We tailor services based on your size and complexity — but every client receives:

  • A dedicated account team
  • Fast, local support (our average emergency response is under 3 minutes)
  • Security-first standards modeled after national frameworks

If your IT provider isn’t measuring, documenting, or improving — they’re guessing. That’s not good enough.

What’s the difference between internal IT and hiring a provider like BDS?

Hiring internal IT often seems cheaper, but it rarely covers all the needs of a growing business — strategy, compliance, cybersecurity, vendor management, etc.
Outsourcing gives you a team of specialists at a predictable cost. Small businesses often overpay for underperformance when relying on one overwhelmed internal resource.
We also collaborate with in-house IT if you already have it — many clients use us as a co-managed solution.

How do I know I’m getting real value from Managed IT?

We track dozens of metrics for each client: average response time, first-time fix rate, device health, backup test results, and more. You’ll receive quarterly reports and business reviews to keep IT aligned with your goals.
Plus, we’re one of fewer than 2% of IT companies nationwide that voluntarily submit to third-party audits of our own security — because we believe accountability matters.

What industries do you specialize in?

We support a wide range of industries, with deep experience in:

  • Manufacturing & industrial
  • Professional services (legal, accounting, real estate)
  • Nonprofits and member-based organizations

Each industry has different compliance, software, and workflow needs — and our team is trained to support those specifics.

How do I get started?

Schedule your free Discovery Call. We’ll learn about your current setup, identify gaps, and show you how Managed IT Services can reduce stress and support your goals — even if you don’t become a client.