Your IT should just work. With us, it does—whether your staff is in-office, remote, or a bit of both.
At Business Data Services, we help Olathe businesses stop worrying about downtime, ransomware, and endless “quick fixes.” Since 2004, we’ve been the Kansas City IT partner small businesses trust to keep their teams productive and secure.
No offshore call centers. No passing the blame between vendors. Just local people, fast answers, and IT support that feels personal.
When you call our help desk, you’re not a ticket number—you’re a name we know. Our average emergency response time? Under 3 minutes. From printer problems to phishing attacks to onboarding a new employee, we handle it all—without disruption.
We’re not the “break-fix” crew. We’re your proactive IT partner—keeping Olathe businesses running smoothly, securely, and stress-free.
Why Olathe Businesses Choose Our IT Support
- Fast Emergency Response – Network down? Server offline? We respond in under 3 minutes when every second counts.
- Local Team, Real People – No offshore call centers. You get a technician who knows your setup—and knows Olathe.
- All-in-One Support – From desktops to servers to cloud tools, we handle it all so you don’t juggle multiple vendors.
- Cybersecurity Built In – Protect your data, your reputation, and your bottom line with enterprise-grade security scaled for small businesses.
- No Surprise Costs – Flat-rate monthly plans with clear deliverables. No nickel-and-diming. No hidden fees.
Our Mission & Commitment to Olathe Businesses
Our mission is simple: to protect 1 million people from tech disasters—starting right here in Olathe. Whether it’s your client data, your systems, or your daily operations, we make sure technology never gets in your way.
When you choose Business Data Services, you’re not just getting IT support—you’re gaining a proactive partner who shows up, takes ownership, and keeps your business safe.
We lead by example. Unlike most providers, we undergo independent cybersecurity audits—because we don’t just expect our clients to take security seriously, we hold ourselves to the same standard.
Results Speak For Themselves
See What Our Customers Say:
“BDS was the right solution for us"
Like many other companies, the Covid pandemic had a big impact on our business. We were hit on both the labor and supply sides of our business. It wasn’t until the Winter of 2021 that we recovered to being fully staffed. In terms of supplies, it has gotten so bad that some vendors have stopped accepting back orders or even communicating updates. Because of this, Lauren, our team, and I have to check our vendor's websites every day in order to find stock to order. There have been times when we see 800 stock of the item we need first thing in the morning. And while we were putting our card information in, dozens or hundreds were already sold. For some items even, I know to buy right away even if we don’t have orders because I know we can sell those items quickly. We’ve actually become more reliant on technology compared to pre-Covid.
Tom Mills & Lauren Mills
CSE Emblems Inc. Basehor, KS
With BDS, we can focus on our core business
As an expanding mid-sized company, most of us are asked to wear several different hats and one of those hats for me was overseeing the IT. While having some experience, IT was not my main role with the company.
BDS Keeps Employees Productive
Our company eventually grew to the size where addressing IT problems was impeding with my primary responsibilities and the complexity of our needs had outgrown my knowledge. We wanted someone local for an onsite presence with reasonable rates. That’s when we chose Business Data Services.
Mike Wirtz
Assistant ControllerVanTrust Real Estate
Understands us and delivers on-time and on-budget
At CBM, we all wear multiple hats. One of my hats happens to be IT. 90% of the time, I love my IT hat. Troubleshooting technical issues is something I look forward to doing! The added benefit is avoiding hiring a full or part-time staff dedicated to IT which saves our company quite a bit of money. On the other hand, there are times I know I’m out of my wheelhouse and need outside help. In the end, outside help is my responsibility so I go through a process to vet each potential technology partner. Our previous technology partner could not handle moving our on-prem server to Microsoft 365’s environment. It was clear we needed a new partner to cover the high level projects and technology I couldn’t handle. That’s when I reached out to BDS. What I liked most about BDS was they took the time to understand our situation, what our goals were, and created a clear plan to achieve our goals. While we did hit some road bumps through the process, BDS was there for us to make things right. I appreciate a partner who owns up to their mistakes and works hard to make things right. Despite those road bumps, BDS was able to deliver the project, on-time and on-budget. I look forward to working with BDS on future projects!
Jay Carlson
CBM, Inc. Lee's Summit, MO
IT Support Services for Olathe Businesses
Whether you're fighting pop-ups, phishing emails, or printer problems, our IT support services are built to keep your business running—securely and smoothly. Here’s what we handle for you:
🖥️ IT Helpdesk Support
Slow laptop? Email acting up? Can’t connect to the network?
Our Olathe-based helpdesk is your first line of defense—fast, friendly, and right around the corner.
- 🚨 Sub 3-minute emergency response time
- 🙋♂️ Speak to real local techs, not overseas call centers reading a script
- 🖨️ Support across your full environment—devices, printers, apps, and more
🔧 Managed IT Services
We don’t just fix issues—we prevent them.
Our team monitors, patches, and optimizes your tech stack so your team stays focused and your operations stay online.
- 🔄 24/7 monitoring & proactive maintenance
- ☁️ Cloud strategy, local infrastructure, and hybrid support
- 💡 Predictable monthly billing—no surprise charges
🔐 Cybersecurity Services
Cyber threats don’t just target the Fortune 500—and your security shouldn’t be an afterthought. Every support plan includes essential protections, with advanced options available as your risk grows.
- 🛡️ Endpoint protection, firewall management, and real-time threat detection
- 🕵️♂️ MDR with 24/7 Security Operations Center (SOC) monitoring
- 🔐 Email filtering and password policy support built into every plan
Need phishing simulations, compliance training, or advanced audit prep? We’ve got those too—just ask.
💾 Backup & Disaster Recovery
Hardware fails. Ransomware happens. But your business won’t skip a beat.
We back up your data daily and test recovery regularly—so you’re never caught off guard.
- ☁️ Cloud + local backup options
- 🔁 Tested recovery processes
- 💼 Business continuity you can count on
📞 VoIP Phone Integration
Phones are part of your workflow—so we make sure they work with the rest of your tech, not against it.
- 📲 Unlimited domestic calling with crystal clarity
- ✉️ Voicemail-to-email, remote call routing, call trees
- 🧩 Fully integrated with your network and helpdesk
Let’s Solve This Together
Step 1: Schedule A 30-Minute Discovery Call
Find out if we're the right fit for your business needs.
Step 2: Get Tailored IT Solutions
Experience fast, secure and budget-friendly support.
Step 3: Focus On Your Business
Stop worrying about IT issues and focus on running your business seamlessly.
Frequently Asked Questions
What is an IT helpdesk, and how can it benefit my Olathe business?
It’s your first call when something goes wrong—whether it’s a frozen screen, email issues, or network downtime. Our local helpdesk gives Olathe businesses fast, real human support—without the cost of hiring in-house IT.
What’s included in your Managed IT plans?
We proactively manage your systems: monitoring your network, installing updates, troubleshooting issues, and making sure slow tech doesn’t slow down your team.
Do you support businesses across Johnson County?
Absolutely. While we’re headquartered in Overland Park, we serve companies throughout Olathe, Lenexa, Shawnee, and the greater KC metro.
Can my employees contact your helpdesk directly?
Yes. Every authorized user on your team can call or email us directly—no bottlenecks, no long wait times, no ticket limbo.
Do you handle both Windows and Mac environments?
We sure do. Our team is platform-agnostic, meaning we can support whatever mix of devices your business uses—PCs, Macs, or both.
What happens if we need new hardware or software installed?
We take care of that, too. Most hardware and essential software installs are included in our plans—so there are no surprise charges when something needs to be set up.
Do you support Microsoft 365?
Absolutely. We manage everything from Outlook to Teams to OneDrive—making sure your Olathe office stays connected, synced, and secure.
Do you offer emergency or after-hours support?
Yes. Critical issues (like server crashes or network outages) get emergency response, even outside business hours. 24/7 helpdesk access is available for select plans.
Are your services only for large companies?
Not at all. We specialize in supporting small and midsize businesses—firms with 10 to 100 employees who need reliable IT without the overhead of an internal tech team.
What happens when I call in—what can I expect?
You’ll speak to a friendly, Kansas City-based tech who knows your environment—not someone reading from a script. Most issues are resolved quickly, without passing the buck.
What are your regular support hours—and can you handle late-night problems?
We provide full support during normal business hours, with options for after-hours or 24/7 coverage based on your plan. We’ll make sure you’re never left in the dark.
Can you help secure Office 365 and other cloud tools?
Yes. We harden and manage your Microsoft 365 environment and other cloud services, including email encryption, data access policies, and remote work protections.
How do you onboard new clients in Olathe?
It starts with a discovery call and quick audit. We build a custom roadmap, then onboard your team with minimal disruption—most clients are fully transitioned within 30 days.
Ready to Level Up Your Business IT Support in Olathe?
Let’s talk—no pressure, no sales pitch. Just a quick conversation to see if our IT support is the right fit for your Olathe business.
— or —
Call us at 913-239-0368, Olathe’s trusted local IT partner.
