Your IT should just work. With us, it does—whether your team is remote, hybrid, or all under one roof.
At Business Data Services, we help Overland Park businesses stop worrying about tech headaches and get back to work. We’re a family-owned company rooted in Johnson County, supporting Kansas City firms since 2004.
No call center scripts. No finger-pointing between vendors. Just real people, fast help, and IT that works for your business.
When you call our help desk, you’re not just a ticket—you’re a known name. Our average response time? Under 3 minutes. And whether it’s fixing a printer, locking down security, or onboarding new hires, we handle it all with zero disruption.
We’re not the “break-fix” crew. We’re your proactive, local IT partner—from server support to cloud migrations, we keep your business running smooth and secure.
Why Overland Park Businesses Choose Our IT Support
- Fast Emergency Response – Network down? Server offline? We respond in under 3 minutes when every second counts.
- Local Team, Real People – No offshore support. You get a technician who knows your setup and your business.
- All-in-One Support – Networks, servers, desktops, software—we handle it so you don’t have to juggle vendors.
- Cybersecurity Built In – Protect your data, your reputation, and your bottom line with best-in-class defenses.
- No Surprise Costs – Flat-rate monthly plans with clear deliverables and zero nickel-and-diming.
Our Mission & Commitment to You
Our mission is simple: to protect 1 million people from tech disasters—starting with the businesses right here in Overland Park. Whether it’s your data, your systems, or your daily operations, we’re here to make sure technology never gets in your way.
When you choose Business Data Services for IT support, you're not just getting tech help—you’re getting a local partner who’s got your back, every day, no matter what.
We’re proud to be recognized as one of the top-tier IT providers in the country, voluntarily undergoing third-party audits of our own cybersecurity practices—something fewer than 2% of MSPs do. Because we don’t just expect our clients to take security seriously—we lead by example.
Results Speak For Themselves
See What Our Customers Say:
“BDS was the right solution for us"
Like many other companies, the Covid pandemic had a big impact on our business. We were hit on both the labor and supply sides of our business. It wasn’t until the Winter of 2021 that we recovered to being fully staffed. In terms of supplies, it has gotten so bad that some vendors have stopped accepting back orders or even communicating updates. Because of this, Lauren, our team, and I have to check our vendor's websites every day in order to find stock to order. There have been times when we see 800 stock of the item we need first thing in the morning. And while we were putting our card information in, dozens or hundreds were already sold. For some items even, I know to buy right away even if we don’t have orders because I know we can sell those items quickly. We’ve actually become more reliant on technology compared to pre-Covid.
Tom Mills & Lauren Mills
CSE Emblems Inc. Basehor, KS
With BDS, we can focus on our core business
As an expanding mid-sized company, most of us are asked to wear several different hats and one of those hats for me was overseeing the IT. While having some experience, IT was not my main role with the company.
BDS Keeps Employees Productive
Our company eventually grew to the size where addressing IT problems was impeding with my primary responsibilities and the complexity of our needs had outgrown my knowledge. We wanted someone local for an onsite presence with reasonable rates. That’s when we chose Business Data Services.
Mike Wirtz
Assistant ControllerVanTrust Real Estate
Understands us and delivers on-time and on-budget
At CBM, we all wear multiple hats. One of my hats happens to be IT. 90% of the time, I love my IT hat. Troubleshooting technical issues is something I look forward to doing! The added benefit is avoiding hiring a full or part-time staff dedicated to IT which saves our company quite a bit of money. On the other hand, there are times I know I’m out of my wheelhouse and need outside help. In the end, outside help is my responsibility so I go through a process to vet each potential technology partner. Our previous technology partner could not handle moving our on-prem server to Microsoft 365’s environment. It was clear we needed a new partner to cover the high level projects and technology I couldn’t handle. That’s when I reached out to BDS. What I liked most about BDS was they took the time to understand our situation, what our goals were, and created a clear plan to achieve our goals. While we did hit some road bumps through the process, BDS was there for us to make things right. I appreciate a partner who owns up to their mistakes and works hard to make things right. Despite those road bumps, BDS was able to deliver the project, on-time and on-budget. I look forward to working with BDS on future projects!
Jay Carlson
CBM, Inc. Lee's Summit, MO
IT Support Services Built for Overland Park Businesses
Whether you're fighting pop-ups, phishing emails, or printer problems, our IT support services are built to keep your business running—securely and smoothly. Here’s what we handle for you:
IT Helpdesk
Slow computers? Confusing error messages? Can’t connect to Wi‑Fi? Our Overland Park-based IT Helpdesk is just one call away. We don’t just fix the symptom—we find the root cause, and we speak human, not robot.
👉 Fast local response (under 3 minutes for emergencies)
👉 No jargon, no runaround
👉 Full support across your environment—desktops, apps, printers, and more
Managed IT Services
We keep your entire IT operation healthy—from your network to your workstations. Our team monitors, patches, secures, and optimizes so you don’t waste time or lose sleep over tech issues.
✅ Network health monitoring
✅ Software updates and patching
✅ Cloud strategy and on-site support
✅ Predictable monthly pricing—no surprises
Cybersecurity Services
Hackers aren’t targeting just the big guys anymore. We help small businesses stay ahead of threats with real-world protections that actually work—without locking down your team’s workflow.
🔒 Firewall management and endpoint protection
🔒 Employee phishing training
🔒 Threat detection and response
🔒 Email security and password hygiene support
Backup & Disaster Recovery
We back up your data daily and test it regularly—so if disaster strikes, you’re covered.
Whether it’s a ransomware attack, hardware failure, or just accidental deletion, we’ll get you back in business, fast.
🛡️ Cloud and local backup options
🛡️ Recovery plans that actually work
🛡️ Peace of mind that your files won’t vanish
VoIP Phone Services
Phones are part of your tech stack too—and we make sure they play nicely with the rest.
From setup to support, we integrate your VoIP system into your IT environment for crystal-clear calls and zero finger-pointing between vendors.
📞 Unlimited domestic calling
📞 Voicemail-to-email, call routing, remote access
📞 Full support across your phones, network, and beyond
Let’s Solve This Together
Step 1: Schedule A 30-Minute Discovery Call
Find out if we're the right fit for your business needs.
Step 2: Get Tailored IT Solutions
Experience fast, secure and budget-friendly support.
Step 3: Focus On Your Business
Stop worrying about IT issues and focus on running your business seamlessly.
Frequently Asked Questions
What is an IT helpdesk, and how can it benefit my business?
It’s your go-to for technical issues—fast, local help for desktops, email, networks, and more. Ideal for companies that don’t want to hire in-house IT.
What services are included in your Managed IT plan?
We monitor your network, apply updates and patches, manage software, and proactively prevent issues before they slow you down.
Do you serve businesses in Overland Park—where else?
Absolutely—we’re based in Overland Park and support businesses throughout Johnson County and the Greater Kansas City area.
Can my team members call your helpdesk directly?
Of course. Every user on your team can reach out directly—no gatekeeping, no hold music.
What happens if hardware fails or software needs to be installed?
We handle it. Hardware and essential software installs are included in our support packages—no surprise fees.
Do you configure and support Microsoft 365?
Yes—we’re experienced with Microsoft 365, Office apps, OneDrive, Teams, and email setup to keep your office connected and productive.
Is your helpdesk available during emergencies—or 24/7
We offer emergency support for critical outages (e.g., network- or server-wide failures) with rapid response. Non-urgent issues are handled during regular support hours. 24/7 help desk is available as an add-on for select clients.
Are your services only for big companies?
Not at all. Our IT helpdesk and managed services are designed specifically for small and growing businesses.
How does support work when I call in—what should I expect?
Expect a friendly, local tech who knows your setup—and faster resolution than a big call center. We walk you through every step.
What are your hours of operation—and can you cover after hours?
We provide helpdesk support during regular business hours, with flexible options for extended or 24/7 emergency coverage.
Do you protect Office 365 and deliver cloud services?
Yes, we support and optimize Office 365, including email, Teams, OneDrive, and cloud collaboration tools. We have flexible options to secure your cloud and protect your data.
How do you onboard new clients—what’s your process?
We start with a free consultation, perform a quick audit, then onboard with minimal disruption—usually within 30 days.
Ready to Level Up Your Business IT Support?
Let’s talk—no pressure, just a quick call to see if our IT Support makes sense for your Overland Park business.
— or —
Call us at 913-239-0368, Overland Park’s local IT partner.
