Reliable, crystal-clear communication—powered by local support you can count on.
Your phones should just work. With us, they do—whether your team is in the office, remote, or on the move.
At Business Data Services, we help local businesses ditch outdated phone systems and enjoy worry-free communication. We’re a family-owned company rooted right here in Overland Park—and we’ve been supporting Kansas City businesses since 2004. No offshore call centers. No corporate runaround. Just real people, local support, and VoIP you can trust.
When you call our help desk, you’re talking to someone who knows your business—and knows the stakes. We respond to urgent issues in under 3 minutes and handle setup, number porting, and user training with zero disruption to your team.
We don’t just install VoIP—we make sure it works flawlessly for your unique setup. Whether you're upgrading from a traditional landline or replacing a clunky VoIP system, we’re the local partner that gets it right the first time.
And just like with our IT services, we walk our talk: we test our own systems rigorously, so your phones stay up, your clients stay happy, and your team stays connected—without stress.
Why Kansas City Businesses Choose Our VoIP Services
- Unlimited calling — No surprise fees on domestic calls (all within your flat monthly rate)
- Reliable uptime and voice quality — Cloud-hosted system with local support from hidden‑fee‑free providers.
- Unified communications & mobility — Voice, messaging, video conferencing, and voicemail-to-text, delivering flexibility whether your team is in office or remote.
- User-friendly deployment — Desk phones and soft clients integrated into your existing network, with setup handled by reliable and responsive technicians.
- Business continuity built-in — Features like auto-attendant, call queueing, and call forwarding ensure you never miss a call, even during outages.
Our Mission & Commitment to You
Our mission is simple: to protect 1 million people from tech disasters—starting with the businesses right here in Overland Park. Whether it’s your phones, your data, or your day-to-day operations, we’re here to make sure technology never stands in your way.
When you choose Business Data Services for VoIP, you're not just getting a phone system—you’re getting a local partner who’s got your back, every day, no matter what.
We’re proud to be recognized as one of the top-tier IT providers in the country, voluntarily undergoing third-party audits of our own cybersecurity practices—something fewer than 2% of MSPs do. Because we don’t just expect our clients to take security and reliability seriously—we lead by example.
Results Speak For Themselves
See What Our Customers Say:
“BDS was the right solution for us"
Like many other companies, the Covid pandemic had a big impact on our business. We were hit on both the labor and supply sides of our business. It wasn’t until the Winter of 2021 that we recovered to being fully staffed. In terms of supplies, it has gotten so bad that some vendors have stopped accepting back orders or even communicating updates. Because of this, Lauren, our team, and I have to check our vendor's websites every day in order to find stock to order. There have been times when we see 800 stock of the item we need first thing in the morning. And while we were putting our card information in, dozens or hundreds were already sold. For some items even, I know to buy right away even if we don’t have orders because I know we can sell those items quickly. We’ve actually become more reliant on technology compared to pre-Covid.
Tom Mills & Lauren Mills
CSE Emblems Inc. Basehor, KS
With BDS, we can focus on our core business
As an expanding mid-sized company, most of us are asked to wear several different hats and one of those hats for me was overseeing the IT. While having some experience, IT was not my main role with the company.
BDS Keeps Employees Productive
Our company eventually grew to the size where addressing IT problems was impeding with my primary responsibilities and the complexity of our needs had outgrown my knowledge. We wanted someone local for an onsite presence with reasonable rates. That’s when we chose Business Data Services.
Mike Wirtz
Assistant ControllerVanTrust Real Estate
Understands us and delivers on-time and on-budget
At CBM, we all wear multiple hats. One of my hats happens to be IT. 90% of the time, I love my IT hat. Troubleshooting technical issues is something I look forward to doing! The added benefit is avoiding hiring a full or part-time staff dedicated to IT which saves our company quite a bit of money. On the other hand, there are times I know I’m out of my wheelhouse and need outside help. In the end, outside help is my responsibility so I go through a process to vet each potential technology partner. Our previous technology partner could not handle moving our on-prem server to Microsoft 365’s environment. It was clear we needed a new partner to cover the high level projects and technology I couldn’t handle. That’s when I reached out to BDS. What I liked most about BDS was they took the time to understand our situation, what our goals were, and created a clear plan to achieve our goals. While we did hit some road bumps through the process, BDS was there for us to make things right. I appreciate a partner who owns up to their mistakes and works hard to make things right. Despite those road bumps, BDS was able to deliver the project, on-time and on-budget. I look forward to working with BDS on future projects!
Jay Carlson
CBM, Inc. Lee's Summit, MO
Full-Service IT Support Behind Every VoIP System
At Business Data Services, VoIP isn’t just a plug-and-play product—it’s part of a bigger picture. We’re IT infrastructure experts who make sure your phone system runs on a rock-solid foundation. From network optimization to hands-on support, we deliver more than dial tone—we deliver peace of mind.
IT Helpdesk
Got call drops or weird network behavior? Our Overland Park-based IT Helpdesk is just one call away. We troubleshoot VoIP issues fast—and fix the real root cause, whether it’s the phone system or the network behind it.
👉 Fast local response
👉 No jargon, no runaround
👉 We support your whole environment
Managed IT Services
VoIP works best when your entire IT setup runs smooth. We proactively monitor, secure, and support the systems that power your business—so your phones (and everything else) stay online.
✅ Network health checks
✅ Cybersecurity protection
✅ Cloud backups and continuity
IT Project Management
Moving offices? Upgrading your network? We plan and execute IT infrastructure projects that ensure your VoIP system runs flawlessly—before, during, and after launch.
🛠️ Cabling, switches, firewalls
🛠️ Pre-install assessments
🛠️ Coordination with all vendors
Core Features & Benefits
|
Feature |
Why It Matters |
|
Auto‑attendant & call queue |
Routes callers professionally, even when you're busy |
|
Visual voicemail & call recording |
Streamline follow-ups and stay compliant |
|
Unified chat app |
Voice conferencing alongside calls—clean and simple UI |
|
Mobile & desktop clients |
Make and receive business calls from any device as if it’s your desk phone |
|
Flat-rate pricing |
Predictable monthly cost—no guesswork, no extra minutes |
How It Works
Step 1: Schedule A 30-Minute Discovery Call
Find out if we're the right fit for your business needs.
Step 2: Get Tailored VoIP Phone Solutions
Experience fast, secure and budget-friendly support.
Step 3: Focus On Your Business
Stop worrying about phone issues and focus on running your business seamlessly.
Frequently Asked Questions
What is VoIP and how does it differ from traditional business phone systems?
VoIP (Voice over Internet Protocol) is a phone service that uses your internet connection instead of copper landlines. It delivers cost savings, flexibility, and modern features like voicemail-to-email, auto attendants, call recording, and mobile calling—all without bulky hardware. Our VoIP Phone Services in Overland Park make it easy for small businesses to modernize without massive capital expenses.
Will call quality be as reliable as a landline?
Yes—when your network is solid. VoIP quality depends largely on bandwidth and network setup. Our VoIP Phone Services for Overland Park businesses optimizes your infrastructure, prioritizing VoIP traffic to avoid latency and dropped calls from the get-go. When paired with our [Managed IT Services], we make sure your network and firewall are continually optimized on a regular basis. And if your internet goes down, failover features like call routing to mobiles ensure you stay connected.
Can I keep my existing phone number if I switch to VoIP?
Yes. When you switch to VoIP Phone Services in Overland Park with Business Data Services, we handle the number porting process so there’s no disruption. Your customers won’t even notice—except for clearer calls.
How much internet bandwidth does VoIP require?
Generally, plan on around 80–100 Kbps per user for good call quality. So, if you have 10 users, you’ll want at least 1 Mbps dedicated for voice traffic. We conduct a full network assessment beforehand to confirm your infrastructure can support VoIP reliably.
Will VoIP support my remote or mobile workforce?
Yes. VoIP systems include cloud-based mobile apps and softphone options that let employees make/receive calls from smartphones, laptops, or tablets—with your business number showing on caller ID. Perfect for remote work or flexible teams.
Do VoIP phones work if the internet goes down?
They can. We design failover solutions—like call forwarding to mobile phones or alternate locations—to keep you connected even during outages. Most clients use our mobile or desktop app and never notice an internet outage!
What makes your VoIP service different from big-name providers?
Simple: our Overland Park-based VoIP Phone Services come with local, responsive support. When you need help, you're talking to a tech in Overland Park—not a ticket in a queue or stuck on hold for hours. And because we manage full IT environments for Kansas City businesses, we can fix issues other phone companies wouldn’t even see.
Is my current network ready for VoIP?
Maybe. Maybe not. We run a full network assessment before recommending VoIP. If you need an upgrade, we’ll show you exactly what’s missing—and we can handle the whole project start to finish.
How much does VoIP cost for small businesses in Overland Park?
Our Overland Park VoIP plans are flat-rate and transparent, starting at prices competitive with traditional landline systems. Costs depend on your team size, number of locations, and features.
Can I use VoIP phones with my laptop or mobile device?
Yes. Our VoIP system includes a free mobile app so you can make and receive business calls from your smartphone—anywhere, anytime. If you also want to use a desktop app, we offer that as an optional add-on for a small monthly fee.
Is it easy to scale the system as my business grows?
Yes—scaling is simple and stress-free. Since our VoIP services are month-to-month, you can add or remove users anytime. Just reach out to our team, and we’ll handle the rest—no red tape, no hidden fees, and no waiting on hold with a national carrier.
Can I bring my own phones or does equipment cost extra?
We’ve got you covered—our VoIP service includes the phones and hardware you need, with no upfront capital expenses. That means you don’t have to buy anything extra or worry about compatibility issues. To ensure reliability and support, we provide all equipment as part of your monthly service. (We don’t support pre-owned or third-party phones.)
Is switching to VoIP complicated or disruptive?
Not at all—if planned well. Most deployments take just a few hours and can be scheduled after hours or phased in gradually. We handle everything: installation, porting existing numbers, training users—so your daily operations stay uninterrupted.
Ready to Upgrade Your Business Phone Service?
Let’s talk—no pressure, just a quick call to see if VoIP makes sense for your Overland Park business.
— or —
Call us at 913-239-0368, Overland Park’s local IT and VoIP partner.
